Shipping, returns & refunds

Straight talk: there is no active retail shipping policy yet.

We will not publish shipping, return, or refund promises until fulfillment is actually configured. Here is exactly where each type of purchase stands.

TEFA purchases

Shipped per Odyssey terms

Purchases made with TEFA funds go through the official Odyssey Marketplace. The shipping, return, and refund terms of that marketplace apply to those purchases.

Direct retail

Not available yet

Direct checkout is disabled until pricing, fulfillment, shipping, returns, and payment are fully configured and tested. When it opens, the policy will be shown here and at checkout before any purchase.

General policy

No standing promises

No general shipping, return, or refund promise is active on this site today. Any future policy will require written terms and supporting records before it is published.

Contact

Ask us about a specific order

Email Get in touch or use the contact page. This page was updated August 16, 2026.